Returns & Exchanges
At Cherry Lane, we want you to love your home decor, which is why we offer a 30-day return window for items in their original condition and packaging. If your selection isn't the perfect fit for your space, our simple return process ensures a stress-free resolution.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack with Care
Place the items back in their original manufacturer packaging and secure them in a sturdy shipping box to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your package, ensuring any old labels are covered.
Drop Off and Refund
Hand your package to the designated carrier; once we inspect the items at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing